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Desktop & Depot Support Entry Level


Job Type

Full Time



About the Role

Are you looking to start your IT Career? Let's chat and see if we are a good match!


Virtual Service Operations is searching for many Entry Level Technicians for our global client’s Desktop & Depot Support team. Though some prior IT experience would be wonderful, no experience is required. You will be trained in the exact tasks and have opportunities to further expand your IT skillsets. Locations are throughout CONUS and onsite presence is required. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:
• Provide Workstation Software Break Fix support
• IMAC – PC Install, Moves, Adds and Changes
• Image Loads
• Asset Recovery
• Asset tagging
• Printer Support
• Client Center (Tech Bar) Support
• IT Service Management Updates
• Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

• No previous working experience in Desktop Support required; training will be provided for all entry-level new hires.

Preferred Qualifications:
• Knowledge of PC Imaging
• Expertise in Inventory Control
• Experience with change management and incident management
• Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe


• Must be within driving distance of any of the following sites and willing to work onsite OR willing to relocate (Tucson, Arizona ; El Segundo, California ; Fullerton, California ; Goleta, California ; Aurora, Colorado ; Farmington, Connecticut ; Newington, Connecticut ; Hartford, Connecticut ; Middletown, Connecticut ; Largo, Florida ; Indiatlantic, Florida ; West Palm Beach, Florida ; Columbus, Georgia ; Fort Wayne, Indiana ; Indianapolis, Indiana ; Woburn, Massachusetts ; Tewksbury, Massachusetts ; Andover, Massachusetts; Marlborough, Massachusetts ; Dallas, Texas ; Richardson, Texas ; McKinney, Texas ; Sterling, Virginia ; Huntsville, Alabama ; East Camden, Arizona ; Lewisville, Kentucky ; North Berwick, Maine ; Lansing, Michigan ; Forest, Mississippi ; White Sands, New Mexico ; Midwest City, Oklahoma ; Aguadilla, Puerto Rico ; Portsmouth, Rhode Island ; Poulsbo, Washington ; or Bridgeport, West Virginia.

• Please note that pursuant to a government contract, this specific position requires U.S. citizenship status

• Must be willing to travel as some locations will require moderate local travel to satellite locations

Application Link.

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